Frequently Asked Questions
Payments
Taxes are already included in price at check out and duties are charged depending on where the items are being shipped and the weight of the total order.
Returns
Due to hygienic reasons , no refunds or exchanges. Please refer to size chart or email us at thebodyform@gmail.com for assistance when choosing a garment size.
*We offer returns and or exchanges on incorrect or defective items you receive. Please send a photo of the damaged item to thebodyform@gmail.com with your order number*
You have 15 days from the date of delivery to return your item for a full refund to the original form of payment.
Shipping
We will send you emails every step of the way to confirm the purchase of your order and notify you when it has been shipped and delivered
All orders are estimated to ship within 48 -72 hours of order confirmation.
Yes. The Body Form ships to all countries. Shipping rates may differ depending on country.
Yes in the GTA on Mondays and Thursdays between 6- 9 pm.
The Body Form has a limited window to change or cancel orders therefore you must contact our costumer service team at thebodyform@gmail.com within 1 hour before your order is processed.
The following information cannot be changed once an order has been processed:
- Payment method
- Billing information such as name, address, phone number, or credit card number.